800.4.CHELSEA

Consumer Service Concern Form

To help us serve you better, please complete as much of the following as possible. Required fields are marked with an "*". Once we have had a chance to review your information, you will be contacted via telephone or e-mail. Chelsea's Lifetime Limited Warranty covers all of the vinyl parts of the window. Our warranties are not transferable.

If the problem is related to the hardware, glass or actual operation of the window, you will be instructed to contact the manufacturer of the window. If the problem is not related to the vinyl, and you know the name and telephone number of the manufacturer, please contact them prior to contacting us. In the event that you do not have the name and telephone number of the manufacturer, we will provide you with that information.

* Required

Name*:  
Address*:
 
City*:  
State / Province*:  
Zip / Postal Code*:  
Telephone*:  
E-mail:
Do you have a Chelsea warranty on vinyl?
Poly-Tex Warranty number:
Custom Gard Warranty number:
Oakmont Woodgrain Warranty number:
Do you have a manufacturer's warranty?
  Manufacturer's Name:
Do you have a glass warranty?
  Glass Co. Name:
Which Chelsea product(s) do you have?
Nature of Problem:




Details Regarding Glass Problem:
Installer/Fabricator Information:
Installer Name:
Contact:
Address:
City:
State / Province:
Zip / Postal Code:
Telephone:
Still in Business?
Have you contacted the installer?
Comments About the Installer:
Fabricator Name:
Contact:
Address:
City:
State / Province:
Zip / Postal Code:
Telephone*:
Still in Business?
Have you contacted the fabricator?
Comments About the Fabricator:
Additional Comments: